Top Favorite Cosmetics Privacy Policy
Last Updated: September 3 2024
At
Top Favorite Cosmetics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website
www.topfavoritecosmetics.com, as well as your rights regarding your personal information.
1. Information We Collect
1.1 Personal Information
When you visit our website, place an order, or interact with us, we may collect personal information from you, including but not limited to:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (credit/debit card details, mobile money information)
- Account Credentials (username and password if you create an account)
1.2 Non-Personal Information
We may also collect non-personal information about you, such as:
- Browser Type
- Operating System
- IP Address
- Device Information
- Browsing History and Behavior on Our Website
- Cookies and Other Tracking Technologies
2. How We Use Your Information
2.1 To Provide and Improve Our Services
We use your personal information to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Personalize your shopping experience by tailoring content and product recommendations.
- Communicate with you about promotions, special offers, and updates.
2.2 For Legal Compliance
We may use your personal information to comply with applicable laws, regulations, and legal processes.
2.3 Marketing and Promotional Communications
With your consent, we may use your email address or other contact information to send you promotional materials and newsletters. You can opt out of receiving these communications at any time.
2.4 Analytics and Performance
We use non-personal information to analyze website usage, improve website functionality, and enhance the overall user experience.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and performing other business-related functions. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than to perform services on our behalf.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for financial transactions and regular monitoring of our systems for vulnerabilities. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Correction
You have the right to access and correct any personal information we hold about you. You can do this by logging into your account on our website or by contacting us directly.
5.2 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
5.3 Deletion
You have the right to request the deletion of your personal information, subject to certain exceptions provided by law. To request deletion, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
7. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page and updating the “Last Updated” date above.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Top Favorite Cosmetics
Address: Ground Floor, Njogu-ini Building, Mfangano Street, Nairobi CBD, Kenya
Email: sales@topfavoritecosmetics.com
Phone/WhatsApp: +254716446165
